telefoneKeep your codes to yourself
Never share an OTP, password, or recovery code — even with someone claiming to be support. A request for your code is a reason to stop and verify.
LOOKING OUT FOR EACH OTHERGood connections.
Good connections.
Safer everyday habits.
A little awareness goes a long way. Find practical tips for protecting your account and recognizing when something isn’t right.
Report suspicious activityProtect your account
Use a strong device passcode, keep your software updated, and protect the email or phone account you use for recovery.
Pause before you tap
Be cautious with unexpected links, cloned login pages, and urgent requests. Check the address carefully and use official channels you already know.
Spot a payment scam
Pressure to pay quickly, unusual payment requests, and promises that sound too good to be true are warning signs. Verify requests independently before sending money.
Recognize impersonation
A familiar name or profile picture is not proof of identity. Reach out through a separate, known contact method if a request seems unusual.
Respond to unwanted contact
Avoid engaging with suspicious messages. Keep relevant evidence and use the reporting form to tell us about spam, harassment, or impersonation.
Lost or stolen device?
Use your device provider’s lost-device tools, secure your recovery accounts, and contact your mobile provider if your SIM may be at risk.
Support should feel safe
Never send passwords, verification codes, or complete payment credentials to anyone claiming to help. Keep sensitive details out of report attachments.
Make a useful report
Include the account, date, what happened, and relevant screenshots. Save your case number after submitting so you can reference the report later.